Covid-19 - Protecting and Respecting Each Other
As surveyors, our work involves inspecting your homes and property and we are mindful of your concerns and committed to minimising risk. Therefore we have strict health and safety guidelines regarding the virus.
What precautions have we implemented?
We are a small family business and from the onset of the pandemic we and our team have been careful to keep our social and family bubble to an absolute minimum. In addition, we check our temperatures every morning and once a week we self test using NHS approved tests.
Our minimum PPE is a mask, gloves, and sometimes face shields, all of which are disposable. Hands are sanitised, and hand wipes are used immediately before entry to your home.
We have a strictly ‘no handshake’ policy.
In the event our team displays symptoms of Covid-19 they will self isolate and we will carry out self-assessments. We will, of course, have to cancel our inspection until we are confident we are all clear.
We will rearrange the inspection, and in some circumstances, a delay in the process is likely to arise.
How can you help?
Where possible, we request your help as follows:
During inspections inevitably some surfaces will be touched by the gloved hand, for example, windows and door furniture, taps, flush handles, etc..
Therefore before our arrival, it would be beneficial to minimise contact with surfaces therefore if you could carry out the following:
Ensure doors open
Ensure rooms are well lit
Ensure windows are open - even slightly helps, and clear window sills
Ensure the stop tap is easy to access
Ensure the consumer unit, gas meter, electrical meter are easy to access
Ensure the boiler is easy to access
Ensure the garage doors are open and easy to access.
Ensure garden gates and stores are unlocked.
Please keep your distance where possible.
If our team feel that they may be compromised in any way they will not carry out the inspection and will leave.
Please complete the following questionnaire to help us protect ourselves and others, if the form is not returned then we reserve the right to cancel the inspection:
We apologise for any inconvenience caused, but we have a duty to you, ourselves and other households we visit to be a careful and as practical as possible and help reduce the risk of spreading the virus.
Thank you for your assistance, “Stay Safe” and good health in these challenging and unusual times.